Assistance
[Assistance] = my nicepartner Service Convention Support
Support de convention de service
Support de convention de service
Librairie pour l'infrastructure des technologies de l'information
(alias ITIL Information Technology Infrastructure Library)
Description de la librairie en 5 accents pour la maîtrise du cycle de vie des services :
1. Stratégie des services (Service Strategy)
2. Conception des services (Service Design)
3. Transition des Services (Service Transition)
4. Migration des Services (Service Migration)
5. Amélioration Continue des Services (Continual Service Improvement)